5 Reasons Microsoft Outlook Is The Right Choice For You?

Microsoft Outlook

You can use Microsoft Outlook  to send and receive email, manage your calendar, record the names and phone numbers of your contacts, and keep track of your projects. Even if you use Microsoft Outlook on a daily basis, you may be unaware of some of the useful features it offers to help you be more […]

7 Common Customer Service Needs & How to Identify Them All

Customer Service

Introduction: The majority of organizations are focused on innovation rather than aligning their brand with customer service needs. Customer-centric businesses are 60% more profitable than non-customer-centric businesses. Customer-centricity aids in better understanding customers and aligning products and services to generate considerable value. You can’t persuade them if you don’t understand what they want. To create […]

5 Strategies to Help Improve Your  Customer Service Standards

Customer Service Standards

Introduction Customer service performance must be continually improved because it is one of the most important drivers of company profitability. It’s not unreasonable to expect sales growth of 20% or more of overall company revenue by providing exceptional customer service. Furthermore, there are numerous strategies you may use to boost your team’s performance. These steps, […]

5 Benefits of Building a Customer Education Program

Customer Education Program

Introduction The goal of every company is to create valuable products and services for its customers. Businesses are constantly striving to create perfect and profitable products that meet the needs of their customers, thereby resolving any “common issues” they may have. Products are inherently more complex in today’s hyper-competitive market and advanced technology. As a […]

Why Digital Marketing is Crucial for Small Businesses During the Pandemic

The grim reaper may have been feasting on the business world since the pandemic pushed cities to go under lockdown, prompting a number of brick and mortar stores to permanently shut down. There are those that shifted their line of business to online, quickly adapting to these challenging times. But with window displays and flyers […]

5 Social Media Platforms You Should Be Using and Why

social media

5 Social Media Platforms You Should Be Using and Why A majority of marketers say that social media marketing is a top priority in their current marketing plans. In fact, investments in social media advertising have skyrocketed to a whopping 30 billion dollars as of 2016.  Social media was once an entertainment tool, and it is […]

Change Your Outlook and Achieve Inbox Zero Using OneNote

Want to change your outlook on email and achieve inbox zero in Microsoft Outlook? Nothing makes me crankier than an inbox full of emails sitting there nagging at me to attend to them. The desire to achieve inbox zero is a fantastic notion for many people who choose to put off wrapping up loose ends […]

Six Signs You Are Cut out for the Remote Lifestyle

Remote Lifestyle | The Fit Gypsy

Six Signs You Are Cut out for the Remote Lifestyle   A whopping 43% of Americans are now working remotely. Just let that soak in for a little bit. Times are changing, the remote lifestyle is highly desired and businesses are shifting to hire more remote workers. Some people, however, are not cut out for […]

Graphic Design / Branding Fundamentals

Graphic Design Training Q College

So many people dream of a career in a creative industry, but far less people actually do something about it. For many people, becoming a Graphic Designer seems to be a job that dreams are made of – flexible, fun and positively overflowing with creativity, so they think to themselves, how could this possibly lead […]

Entrepreneurship, Athletics and the Similarities

Athletes Entrepreneurs

The pursuit of athletic excellence and entrepreneurial success are very similar in many ways. Dedicated athletes and serious entrepreneurs exhibit many of the same characteristics. If you dream of succeeding as an entrepreneur or making waves as an elite athlete, you should keep reading this post. You must be fully committed. In order to succeed […]

Learn OneNote Conference

Microsoft OneNote Training Q Academy

Have you been curious to see what Microsoft OneNote is all about? Are you already using OneNote, and ready to take your knowledge to the next level? Are you curious to explore how OneNote can be used to streamline your personal and business productivity? Why not check out the Learn OneNote Conference 2017 to help […]

Get More Done by Doing Less First

Prioritizing your time

Most days when I’m working on the computer I’m either in a rush or in the “zone”. Either way, I am trying to focus on the task at hand. Yet distracting thoughts will inevitably pop into my head like a series of exclamation points. Here is a peak inside my head and the intrusive thoughts […]

10 Tips on marketing your small business

Marketing for Small Business Q Academy

Owners have so much to do when running a business, let alone learning how marketing their small business properly will bring in customers. Although it may be out of  their comfort zone, it is ONE of  (if not THEE) most important part of any business. #1 Network Network with other business owners. Whether it’s neighbouring […]

10 Ways to Boost Office Morale

10 Ways to boost office morale

Have you ever entered an office and asked yourself how people can even spend ten minutes there, let alone 40 hours a week? have you ever worked in a place where you get a sick feeling in the pit of your stomach as soon as you walk through the door? How about an office where […]

How a Blog Post Sold Out the First Run4Dreams

Run4Dreams

When I first came up with the idea of Run4Dreams, a virtual 5k to raise money for Help Fill a Dream Foundation, I wasn’t sure how I was going to initially get people to sign up. This was my first attempt at organizing a charity event of this nature (although I’ve done a number of […]

Charis Fajiculay – Digital Content Strategist

Digital Content Strategist

Somehow, I always I knew I didn’t want to work a 9-5 job. I never knew exactly what I wanted to do, but I didn’t like people telling me what to do. Throughout high school and later teenage years I worked every menial job you could think of. Cafe’s as a barista, waitress at restaurants, a cashier […]

Revenue vs. Profit

Small Business

Many people who are starting a small business are unfamiliar with business language and may use the words “revenue” and “profit” interchangeably. However, they are definitely not the same thing. It’s important that anyone who is starting a small business or even a non-profit agency learns the difference between the two sooner rather than later. […]