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Customer Service for Administrators

Learn the importance of a good attitude in the customer service industry. This course is fit for administrators that interact with both staff and customers in the workplace.

Course Outlines

  • Telephone Etiquette
  • Responding to your Business Email
  • Dealing with the Customer and Clients
  • 7 Pillars of Customer service
  • Follow-Up with the Customer

What you'll learn

  • Develop attentiveness and listening skills.
  • Hone a considerate mindset.

Course Content

  • Develop attentiveness and listening skills.
  • Hone a considerate mindset.

Customize a Course

We will be happy to assist you for inquiries about a customized scheduled or program:
Rachael McPherson, Director of Sales
☎(250)882-9549 📧rachael@qacademy.ca
Caroline Santos, Corporate and Custom Sales Manager- Eastern Canada
☎(514)771-3206 📧caroline.santos@qacademy.ca

Student Ratings & Reviews

Course Info

Prerequisites
This course does not require any prerequisites. Just your eagerness to learn!
Duration
30 Hours

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1:1 Price
$425.00
For Group Class Options

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For Corporate and Funding Agencies
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Customize A Course
We will be happy to assist you for inquiries about a customized scheduled or program:
Rachael McPherson
Director of Sales
 
Caroline Santos
Corporate and Custom Sales Manager
(Eastern Canada)
Phone Number
0(0)

Customer Service for Administrators

  • Course level: Intermediate

Description

Learn the importance of a good attitude in the customer service industry. This course is fit for administrators that interact with both staff and customers in the workplace.

About the instructor

5.00 (1 ratings)

67 Courses

5 students

$425.00

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